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Customer Service

 

Contact Information for Sale Related Questions

For questions pertaining to your purchase (billing, delivery status, incorrect product received, product issues, etc.) please contact us at 1-877-769-3683 (8:00 am – 6:00 pm M-F EST) or email us at homeandcookhelp@groupeseb.com.

 

Contact Information for General Questions

For questions pertaining to General Product Information, Warranty, and Use & Care; please contact us during normal business hours. Depending on the Brand you have questions, please use one of the following phone numbers:

 

Brand

Hours (EST)

Phone Number

All-Clad

8:00 am to 6:00 pm

1-800-255-2523

Lagostina

8:30 am to 5:30 pm

1-866-480-4832

KRUPS

8:00 am to 6:00 pm

1-800-526-5377

Rowenta

8:30 am to 5:30 pm

1-800-769-3682

T-Fal

8:30 am to 5:30 pm

1-800-395-8325

Wearever

8:30 am to 5:30 pm

1-800-527-7727

 

Address: 2121 Eden Road, Millville, NJ 08332

Phone: 1-877-769-3683

Email: allcladviphelp@groupeseb.com