Customer Service
Contact Information for Sale Related Questions
For questions pertaining to your purchase (billing, delivery status, incorrect product received, product issues, etc.) please contact us at 1-877-769-3683 (8:00 am – 6:00 pm M-F EST) or email us at homeandcookhelp@groupeseb.com.
Contact Information for General Questions
For questions pertaining to General Product Information, Warranty, and Use & Care; please contact us during normal business hours. Depending on the Brand you have questions, please use one of the following phone numbers:
|
Brand |
Hours (EST) |
Phone Number |
|
All-Clad |
8:00 am to 6:00 pm |
1-800-255-2523 |
|
Lagostina |
8:30 am to 5:30 pm |
1-866-480-4832 |
|
KRUPS |
8:00 am to 6:00 pm |
1-800-526-5377 |
|
Rowenta |
8:30 am to 5:30 pm |
1-800-769-3682 |
|
T-Fal |
8:30 am to 5:30 pm |
1-800-395-8325 |
|
Wearever |
8:30 am to 5:30 pm |
1-800-527-7727 |
